About the course
The course will equip frontline staff with the knowledge and skills to understand and deal with challenging customers. Delegates will explore and manage associate risks as well as build on their resilience and wellbeing.
This is one of the huge variety of bespoke, in-house training courses available from CIH Academy.
For further information and to enquire, please click the "Book Now" button to be transferred to the CIH website and complete the enquiry form.